Contact us
Questions about an order, a replacement card, sending cards at volume or connecting your own systems? Here is how to reach a person, and what to send so we can help the first time.
Last updated 2026-10-08.
hello@mailmycard.com
We aim to reply within 2 business days. One inbox handles everything on this page, so you do not need to find the right person first.
About an order
Write from the email on your account and include your order number. That lets us find the card without asking you back.
Orders cannot be cancelled once placed. One we cannot post within 3 business days is cancelled and its cost returned to your wallet. If a card is not delivered because of a problem on our side, its cost is returned to your wallet; if the recipient could not receive it, there is no refund. If we got the writing wrong, we write and post a replacement at no charge. Our shipping and delivery policy has the delivery times by country, and the refund and cancellation policy has the details.
Business and high volume
Sending 50 or more cards, or want your shop or CRM connected? Book a 20-minute call. You leave with a per-card price for your volume and destinations, and a plan for the integration. What is included, and the price range by volume, is on our page for businesses.
Integrations and the API
The API and integrations guide covers API keys, saved templates, batch orders and signed webhooks, and how each ready-made connection works. If the tool you use is not listed, email us with its name and what should trigger a card.
Press and partnerships
Email hello@mailmycard.com with who you are, who you write for or work with, and what you have in mind.
A correction to one of our guides
Our guides are written and checked by our founder. If you find a mistake, email us the page and what should change, with a source if you have one.
Business hours
Monday to Friday, 10:00-18:00 India Standard Time (UTC+5:30). Cards are written on business days; orders placed at the weekend are queued for the next working day.
Registered office & operating address
MailMyCard is a service of DPR Software Labs (OPC) Private Limited. Cards are written and posted from our facility in Bangalore.
DPR Software Labs (OPC) Private LimitedInnov8 Mantri Commercio, Tower A, 5th FloorDevarabisanahalliBangalore, Karnataka 560103India